Live casino games use digital technology to cleverly replicate the gameplay of land-based casinos straight to your screen. You’ll find real-life dealer online games, where you can interact as the action unfolds, streamed directly to your device in real-time.
With this traditional casino format, there are still standards to follow. That’s right, casino etiquette is just as important – no matter if you’re playing at a land-based or online casino.
This guide covers the key dos and don’ts when playing live casino games online, from how you interact with dealers to managing your own gameplay.
DO: Know the game before you join
Before joining a live casino game, especially one with limited seats like live Blackjack or Poker, make sure you know the rules. Spend time learning the gameplay format, betting limits, and how to place bets. Most live casinos offer guides or demo versions — using these beforehand prevents delays and keeps the table moving smoothly.
Joining without understanding the basics can frustrate other players and slow down the pace of play.
DO: Use chat functions respectfully
Many live casino tables include a chat feature for communicating with the dealer or, occasionally, other players. It’s a useful tool, but you’ll need to use it respectfully and within the rules.
Appropriate chat use includes:
- Greeting the dealer or saying thanks
- Asking brief, relevant questions about the game
- Keeping messages clear and inoffensive
Refrain from spamming, using excessive capitalisation, or making off-topic or inappropriate remarks. Dealers are trained to respond to questions and keep players engaged, but they’re there to run the game — not moderate personal conversations or debates.
DO: Play within your limits
Even though live casino games are streamed in real time, you’re still responsible for managing your bankroll and session length. Set time and deposit limits in advance where possible, and don’t keep playing if you’re no longer making informed decisions.
Playing responsibly also contributes to the table’s pace. Emotional or erratic play can disrupt the flow, particularly in formats that involve other players.
DON’T: Blame the dealer when you lose
It’s natural to feel frustrated after losing a hand or spin, but remember that the dealer doesn’t control outcomes. Live games follow strict procedures, with multiple cameras, automatic shufflers, and regulatory oversight to ensure fairness.
Accusing the dealer or suggesting the game’s rigged doesn’t just breach etiquette — it can get you removed from the table or restricted from chat functions.
DON’T: Hold up the game
Live casino tables operate on a set timer, especially for placing bets. Repeatedly letting timers expire or stalling can be inconvenient for both the dealer and other players.
If you’re not ready to act or need a break, leave the table and rejoin later. This is particularly relevant in live games where seating is limited and shared with others.
DON’T: Share personal information
Chatting at the table should stay general and game-related. It should go without saying, but don’t share personal details, account information, or payment-related queries via live chat — it’s not secure, and dealers aren’t permitted to help with these topics.
For account-related issues, use the casino’s dedicated customer support channels instead.
DO: Leave politely
If you’re done playing or want to switch games, there’s no need to announce your exit unless you’d like to thank the dealer. Simply leave the table using the standard exit button. If you’ve been chatting or had a pleasant session, a brief farewell is appreciated but not required.
Why etiquette matters
Unlike digital games, live dealer tables are run by real people and often shared with other players. Proper etiquette means:
- The game runs smoothly for everyone
- Dealers can do their job without unnecessary interruptions
- Gameplay stays respectful and fair
While live games happen virtually, the same basic principles of respect, fairness, and self-awareness apply as they would in a land-based casino.
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